Christian Head, Kirkby Stephen, Cumbria, CA17 4HA

017683 71693

Kirkby Stephen Grammar School

A Co-operative Academy

Cambridge Technical - Business

OCR Level 3 Cambridge Technical Certificate in Business 

Course Overview 

The course focuses on the skills, knowledge and understanding that today’s universities and employers demand. It provides you with the ability to apply basic business concepts to a wider range of contexts, understand and apply sophisticated concepts and techniques, analyse, interpret and evaluate complex business information and take a more strategic view of business opportunities, problems and issues.

Course Content 

Unit 1 - The Business environment

  • Aims and Objectives
  • Business Planning 
  • Sectors of Industry 
  • Business Ownership
  • Functional Areas of Business
  • Organisational Structures 
  • Finance 
  • Stakeholders
  • The Impact of External Influences 
  • Assessing Business Performance 

Unit 2 - Working in Business 

  • Business Protocols 
  • Factors that influence the arrangement of business meetings
  • Business Documentation
  • Business Management 
  • Effective Communication 

Unit 4 - Customers and communication 

  • Effective Customer Relations/Services 
  • Effective Communication with Customers 
  • Legal, Ethical and Security Constraints 

Unit 5 - Marketing and Market Research  

  • Role of Marketing 
  • Constraints of Marketing 
  • Conduct Market Research 
  • Validate and Interpret Market Research 

Unit 8 - Human Resource Management  

  • HR Planning 
  • Effective Staff Training and Development 
  • Motivation Theories 
  • Assessing and Managing Employment Performance 
  • Confidentialltiy and HR 

Course Assessment 

Unit 1

External Exam 

End of Year 12

Unit 2

External Exam 

End of Year 13

Unit 4

Internally Assessed

End of Year 13

Unit 5

Internally Assessed

End of Year 13

Unit 8

Internally Assessed

End of Year 13


Entry Requirements 

To take Level 3 Cambridge Technical Certificate in Business students need Grade 4 or 5 in both GCSE English Language and Maths


Employment, College or University